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Social Minds puts you in a room with marketing’s brightest minds. We interview the world’s biggest brands, break the latest social media headlines and translate social-first trends for the layman.

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  2. Ep. 199 - Ryanair: The Business Benefits of Being a (Bit of a) Bastard | Michael Corcoran, Ryanair

Ep. 199 - Ryanair: The Business Benefits of Being a (Bit of a) Bastard | Michael Corcoran, Ryanair

Aug 29, 2022

Ryanair wants to be the most talked about brand on social - and it’s well on its way. Its distinctive irreverence on social has recently been backed up by a solid social media strategy, courtesy of this week’s guest, Michael Corcoran - the airline’s head of social media. In this episode we find out how the brand earned 111m organic impressions in a month through low-fi TikTok memes and reactive Twitter gags, how it keeps the integrity of its snarky TOV when dealing with angry customers, and how far a brand can push it before the backlash gets too big.

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